The law protects the relationship between a client and a psychotherapist, and information cannot be disclosed without written permission. Exceptions include: Suspected child abuse for which we are required by law to report this to the appropriate authorities immediately.
If a client is threatening serious bodily harm to another person/s, we must notify the police and inform the intended victim. If a client intends to harm himself or herself, we will make every effort to enlist their cooperation in ensuring their safety. If they do not cooperate, we will take further measures without their permission that are provided to us by law in order to ensure their safety.
Disclaimer: This web site is provided for information and education purposes only. No doctor/patient relationship is established by your use of this site. No diagnosis or treatment is being provided. This web site is not intended to offer specific medical or psychological advice to anyone.
Long Island New York
P. 516 828 2622 F. 516 765 9172
Current Clients/Insurance Billing Inquiries:
If you are a current client and have billing questions related to your insurance regarding claims, copays, and deductibles, please email GCTaccounts@therapyteam.org or call 516 828 2622 ext. 202. It is preferable that you email with any details you have so we can look into it and contact your insurance if needed. Please note we do not provide 'live answer' service and you you will receive a response in a few business days.
Current Clients/General Billing Inquiries:
For general questions related to charges, such as out pocket charges, statements or superbills needed, please send an email with the details to Hello@therapyteam.org. Please note we do not provide 'live answer' service and you you will receive a response in 1-2 business days.
To reach your assigned therapist please call 516 828 2622 followed by the # (pound) sign; you can then search by first or last name and leave a message. Please allow time for a response as we do not provide emergency/urgent services.
Other Clinical Matters:
For clinical questions and concerns please contact Hello@TherapyTeam.org and depending on the matter you will hear back in 1 to 2 business days from our administrative staff or our Director of Clinical Operations, Jacquline Shannon, LCSW.
Please email Hello@TherapyTeam.org for matters other than clinical and billing, such as employment verifications and third party associates, recredentialing, and our administrative team will get back to you in 1 to 2 business days.
Further Contact Information
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Garden City Therapy PLLC is committed to your privacy. Your information is confidential or private information regarding your health condition when completing any form and submitting to Garden City Therapy.
We are affiliated with and support the following professional organizations: Anxiety Disorders Association of America, NYS Social Work Office of the Professions, Mental Health Association of Nassau County as well as the American Psychological Association. Please visit other links to community and national mental health resources here.
Psychotherapy and Mental Health Counseling for adults. We are committed to providing affordable, quality, mental health care by the best therapists in Long Island. We have extensive prior experience working at numerous mental health clinics in Long Island and Queens, we have provided counseling and psychotherapy to individuals with anxiety, depression, trauma, PTSD, difficulty adjusting to life changes, abandonment and trust issues, as well as other areas of exploration. We have Masters Degrees in Social Work and/ or Mental Health Counseling. Executive Director, Michelle Ambalu, LCSW has supervised social work students learning to practice psychotherapy and all of out clinical staff meet weekly to engage in advanced supervision towards advanced clinical credentialing and for the purpose or best treatment practices as seen fit by the state of New York. Services are $80 per session out of pocket. We also accept most Cigna, Empire BCBS,Fidelis (and Medicaid), Optum UnitedHealthcare (and Medicaid) Oxford, Community Plan Medicaid, Healthfirst (and Medicaid), Magnacare and UMR insurance plans. We also submit claims for NYSHIP for out of network reimbursement and by doing are able to match your in-network copay. Fully HIPAA compliant telehealth counseling services.